Frequently Asked Questions
Order
Yes we currently ship to Canada and will be adding Europe in the coming months.
While each Curator Wall Mount supports up to 15 lbs, in practice weight is rarely the deciding factor in using two or more mounts. Additional mounts are used to improve visual balance, angle and overall stability. With two or more mounts, the branch can be oriented freely, allowing the installation to feel intentional, secure, and architecturally composed.
We are in California. Nationwide orders take up to a week to process and package depending on customization, if any, then it will take 5-7 business days to arrive.
Branches are natural, dried/preserved elements, stems, twigs, grasses, pods, and similar pieces, chosen for texture, shape, and sculptural presence.
It can hold up to 15 lbs at full extension, depending on how far away from the wall the object is. The closer to the wall, the more weight it can handle.
Artefact Curator products are engineered for long-term indoor use. They may be used outdoors; however, exposure to moisture and the elements will result in surface rust over time. We guarantee all structural components to be free from defects in materials and workmanship for one year from the date of delivery. If a component fails under normal indoor use, we will repair or replace the defective part at no charge.
We work exclusively with authentic natural forms, never artificial replicas. Each piece is real grapevine, manzanita, ghostwood, or other botanicals that have been sandblasted, treated for bugs and prepared for display. Natural variation in color, texture, and form is part of what makes every piece unique.
Not exactly. Each piece is unique. Photos show the general style and scale, but you’ll receive a one-of-a-kind set.
Indoors, they typically last many years if kept dry and out of direct sunlight. Over time, subtle fading or small shedding can happen—normal for natural materials.
Keep them indoors in a dry space. Dust gently with a soft brush or a cool, low setting on a hair dryer. Avoid water, sprays, or heavy handling.
Yes. If it fits your aesthetic and is dry/preserved, you can curate your own pieces and rotate them whenever you want.
It can hold up to 100 lbs, depending on how the panels are installed. If the panels are anchored into a stud or concrete, they can hold 100 lbs.
Yes. Panels mount like a high-end wall fixture. Basic tools (screwdriver, drill) are typically all you need, and installation is straightforward when anchored properly.
Wall Panels are the modular display surfaces designed to hold Botanicals/Branches and curated objects. Each panel is a complete, ready-to-install piece (with the specified hardware/attachments for your configuration).
They work best on drywall with studs, wood, or masonry (with the correct anchors). If you’re unsure about your wall type, use a professional installer.
Yes. That’s the point—swap Botanicals/Branches and rotate your elements anytime to refresh the look without changing the panel.
Very carefully. Branches are professionally packaged so they are protected from breakage in shipping.
We want you to love what you ordered. If for any reason you're not satisfied, you may return most new, unopened items within 30 days of delivery for a full refund. If the return is the result of our error, wrong item, damaged in transit, we cover return shipping. Otherwise, return shipping is the customer's responsibility.
To initiate a return, contact us at dave@artefactcurator.com. Once we receive and inspect the item, refunds are typically processed within 5–7 business days.
Branches/Botanicals are non-returnable. Due to their natural, one-of-a-kind character, all branch sales are final.
Install Pre-Mounted Branches